I get alot of the same questions daily.So in an effort to reduce them, you can find them here. It's more convenient for me & you. If you cant find it here please contact me with any question you might have.
Q: Do I start before or after payment?
A: Sry but I dont start until payment has been made, it could take up to 3-6 hrs to do an order due to the fact that I put together and take apart many times before I'm liking it. I do everything in the order its ordered. If your ordering a website and making payment i will not start until after full payment is made.
Q:How often do you do sales/discounts?
A: If I have a sale going on at the moment, I will let you know when you order . My prices are already low so most of the time discounts arent even if order isnt over 60 dollars.
Q: What is your wait time?
A: My turnaround time is posted on the "turnaround time page" of my website. I will let you know if that time has changed when your order. When I give wait time I do not count weekends/ holidays. The wait time is when I will be able to start once i start it will take up to 1 to 2 days depending on items order and your approval time. If I have to wait on you , you will be passed until you answer back and I'm done with order being worked on.
Q: What payment methods do you accept?
A: I accept Paypal Only at the moment which includes (mastercard, visa, amercian express and discover) If paying with e-check It will take 7 days to enter my amount and be marked as paid . I do not accept mail in payments at this time.
Q: Will you give me a refund if I don't like it or if its not what I expected or simply changed my mind?
A: No, I dont! I will fix whatever you dont like but I dont give refunds which will state when reading my terms tab
Q: Do you accept exchanges?(trades)
A: I will consider it. But I cant promise you because when it comes to boutiques I dont have children so I have no need for any of it but like i said i will consider it as I do have nieces and nephews. But will not be for full amount.
Q: Do I keep customers files?
A: I do not keep files when I send files to your email I note for you to please keep I have tons of emails/ messages going out and I have to delete them every so often so please make a folder on your email from me and save all work. Once I email I will no longer have access to the file.